Privacy Policy

At Blue Collar Web Design, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or engage with our services.

We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Business name and trade
Details you provide through contact forms, enquiry forms, or client intake forms

We may also collect non-personal information such as:
-Browser type
- Pages visited
- Time spent on the website
- IP address (via analytics tools)

How We Collect Information
- We collect information when you:
- Submit a contact or enquiry form
- Request a quote or website services
- Communicate with us via email or social media
- Browse our website (through cookies and analytics tools)

How We Use Your Information
Your information is used to:
- Respond to enquiries and provide quotes
- Deliver website design and related services
- Communicate with you about your project
- Improve our website and services
- Meet legal and administrative requirements
We do not sell, rent, or trade your personal information.

Cookies & Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to help us understand how visitors use our site and improve performance.
Cookies do not personally identify you. You can disable cookies in your browser settings if you prefer.

Disclosure of Personal Information
We may disclose personal information to trusted third-party service providers where necessary to operate our business, such as:
- Website hosting providers
- Email or form management platforms
- Payment processors
These third parties are required to keep your information secure and confidential.

Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure by using secure systems and industry-standard practices.

Access & Correction
You may request access to, or correction of, your personal information at any time by contacting us. We will respond within a reasonable timeframe.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated date.

Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via the details provided on our website.